🚚 Shipping Policy
Effective Date: August 25, 2025
Thank you for shopping with Plesyy! We want to make your shopping experience as smooth as possible. Please review our shipping policy below for details about processing, delivery times, and costs.
Order Processing
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- In the event of a high order volume or shipping delays, we will notify you by email.
Shipping Times
Delivery times vary depending on your location:
- United States: 7–12 business days
- Canada, UK & Europe: 7–15 business days
- Australia & New Zealand: 8–15 business days
- Other International Locations: 10–20 business days
Please note: These are estimated delivery times. Actual delivery may vary depending on customs clearance and local postal services.
Shipping Costs
- Free Shipping is available on all orders.
- No hidden fees — the price you see at checkout is the final price.
Tracking Your Order
- All orders include a tracking number so you can monitor your package’s journey.
- Tracking details will be emailed to you as soon as your order is shipped.
Customs, Duties & Taxes
- International orders may be subject to import duties, customs fees, or local taxes.
- These fees are not included in our prices and are the responsibility of the customer.
Lost, Stolen, or Damaged Packages
- Plesyy is not responsible for lost or stolen packages once marked as delivered by the carrier.
- If your package arrives damaged, please contact us immediately with photos, and we will work on a replacement or refund.
Questions?
If you have any questions about your shipment or need help tracking your order, please contact us at:
📧 Email: support@plesyy.com